À PROPOS · PIÈCES D'AUTOS ST-MARTIN
About Pièces d'Autos St-Martin
Pièces d'Autos St-Martin is an independent auto parts store in the heart of Laval, on Boulevard Saint-Martin West. We're not a chain, not a call center, not a faceless warehouse — we're a real local business where the same team answers every call and recognizes you when you walk in.
● WE'VE SERVED MECHANICS AND INDIVIDUALS IN LAVAL FOR 13+ YEARS.
- SINCE13+ YEARS IN LAVALLOCAL FAMILY · 2013
- COUNTER4170 Blvd. Saint-Martin O · CHOMEDEY
- DELIVERYLAVAL · ORDERS $100+COUNTER PICKUP · NO MINIMUM
- STOCKIN STOCK OR ORDERED ON THE CALL
PRINCIPES · GUIDE
What drives us
- P·01
Honesty first
We don't sell you the most expensive part just because it's in stock. If a cheaper alternative does the job, we say so. Trust is built one part at a time.
- P·02
Obsessed with speed
For a mechanic, every minute a vehicle sits on the lift costs money. For an individual, one extra trip eats your Saturday. Our service is tuned so you wait as little as possible.
- P·03
Local, but serious
Being local doesn't mean being amateur. We treat a professional garage with the same seriousness as a big national supplier — just with more flexibility and less red tape.
- P·04
Bilingual, no fuss
French or English, doesn't matter. We adapt to you, not the other way around.
PROCÉDURE · WORKFLOW
How we work
Our process is deliberately simple. One call, a check, an order, a delivery (or an in-store pickup). No forms to fill out, no multi-step approvals.
- S·01
You call
You give us your vehicle, the part you need, and your city. Straight talk.
- S·02
We check
We confirm availability in our stock or order it quickly. If the answer's no, we say so.
- S·03
We give a price
A clear price, no surprise fees. You decide if it works for you.
- S·04
We deliver or you visit
Fast Laval delivery on orders of $100 or more, or counter pickup with no minimum — your call.
DIFFÉRENCIATEURS · DISTINCT
How we stand out
We're not a chain, and we're not an online warehouse. Here's what that means in practice.
- D·01
You talk to a real person
No robot, no 6-level phone menu. You call, someone answers — usually someone you've spoken to before.
- D·02
We know your vehicle
Years of serving the same makes and models in Quebec — we know by memory what we have for a 2015 Civic or a 2018 F-150.
- D·03
No pressure selling
If a cheaper part does the job, we say so. If we don't have what you need, we say that too.
- D·04
Ultra-local delivery
Laval is our backyard — we deliver all over the island on orders of $100 or more. Under $100 or outside Laval, welcome at the counter with no minimum. Urgent orders leave in minutes, not days.
- D·05
Simple returns and exchanges
Wrong part? Bring it back, we swap or credit. No 15-step form.
- D·06
Bilingual, no fuss
French or English, we adapt. Even the invoice is in the language you want.
PROMESSE · SERVICE
Our service promise
What we commit to, every time.
- ●We answer the phone quickly during business hours.
- ●We give a clear price, no surprise fees, before you decide.
- ●If the part isn't in stock, we check how long to get it — before you commit.
- ●We don't default to the most expensive part. The right part for your need wins.
- ●If we make a mistake, we fix it — swap, credit, or re-order the right one.
- ●Fast Laval delivery on orders of $100 or more (priority for garages that can't wait); counter pickup open to everyone with no minimum.